Unlock my account

Please reach out to us via https://dashboard.xanpay.com/account to reinstate your account.


Close my account

Yes, if your account has had no transactions, we can delete your account. If you have transacted with us, we will lock your account. If you wish to do proceed, please send us a request here: https://dashboard.xanpay.com/account .


My account has been hacked 

Please contact us immediately to protect your account: https://dashboard.xanpay.com/account.

You can also write to support@xanpay.com.